Retail Team Leader — Sales, Ops & Training

Abercrombie & Fitch Spain, SL; Fresno (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Quarterly bonus program

Paid time off

Volunteer day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate assistance program

Parental and adoption leave

401(k) with company match

Training and development

Career advancement opportunities

Global team culture

Job summary

Abercrombie & Fitch Co. seeks a detail-oriented supervisor to lead store operations in Fresno. You will oversee salesfloor and stockroom activities, manage staffing and payroll, and train non-management team members while delivering exceptional customer service and brand consistency.

You will showcase product knowledge, drive sales, and maintain visual displays. This role emphasizes initiative, quick learning, and thriving in a fast-paced retail environment.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Strong communication and interpersonal skills.
• Team building and mentoring abilities.
• Take initiative with confidence.
• Balance multiple tasks while staying detail-oriented.
• Engage in proactive thinking in a fast-paced environment.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor & stockroom with excellent service.
• Staffing, scheduling operations and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and conduct inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify company culture.

Skills

Customer focus

Communication

Team leadership

Staff coaching

Brand knowledge

Sales-driven

Time management

Detail-oriented

Initiative

Education

Bachelor's degree OR 1 year supervisory experience

Job description

Abercrombie & Fitch Co. seeks a detail-oriented supervisor to lead store operations in Fresno. You will oversee salesfloor and stockroom activities, manage staffing and payroll, and train non-management team members while delivering exceptional customer service and brand consistency.

You will showcase product knowledge, drive sales, and maintain visual displays. This role emphasizes initiative, quick learning, and thriving in a fast-paced retail environment.