Retail Store Supervisor & Team Leader

Abercrombie & Fitch Spain, SL; Chicago (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Paid time off

Volunteer day

Merchandise discount

Medical, dental & vision insurance

Life and disability insurance

401(k) with company match

Training and development

Career advancement

Global team

Job summary

Abercrombie & Fitch Co. is seeking a supervisory associate to lead the sales floor, manage opening and closing routines, and ensure outstanding customer service.

You will oversee staff, train non-management teammates, and drive brand standards while maintaining visual displays. The role requires a degree or a year of supervisory experience, strong communication, and the ability to balance multiple tasks in a fast-paced environment.

Qualifications

• Bachelor's degree OR one year supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication skills

Team leadership

Staff scheduling

Visual merchandising

Initiative

Detail-oriented

Applied learning

Fast-paced environment

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking a supervisory associate to lead the sales floor, manage opening and closing routines, and ensure outstanding customer service.

You will oversee staff, train non-management teammates, and drive brand standards while maintaining visual displays. The role requires a degree or a year of supervisory experience, strong communication, and the ability to balance multiple tasks in a fast-paced environment.