Retail Team Leader - Richland, MI

Goodwill Industries of Southwestern Michigan; Richland Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries of Southwestern Michigan is seeking a Team Leader for full-time work in Richland, Michigan. You will lead daily store operations, coach staff, and ensure excellent customer service while meeting sales goals.

This role requires cash handling, stock control, training teammates, and adherence to safety guidelines. A reliable vehicle and a valid driver’s license are preferred for occasional off-site duties. High school diploma or equivalent is preferred.

Qualifications

• Interpersonal relations, leadership and problem solving required.
• Experience with cash handling.
• Strong reading, writing and communication skills.
• Strong math skills related to retail operations.
• Ability to train and explain processes to others.
• Ability to motivate self and others.
• Previous team leadership experience preferred.
• High school diploma or equivalent preferred.
• Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods standing.

Responsibilities

• Demonstrate excellence in customer service.
• Work with team members to meet and exceed established sales goals through service, production, merchandising and accurate business practices.
• Maintain proper in-store stock levels of merchandise and stock rotation, and report any variances.
• Know and demonstrate all aspects of cash handling procedures.
• Train team members in proper procedures.
• Follow all safety guidelines and procedures.
• Perform any additional duties as assigned by management.

Skills

Interpersonal relations

Leadership

Problem solving

Cash handling

Reading & writing

Communication

Retail mathematics

Train others

Team leadership experience

Education

High school diploma or equivalent

Tools

Driver's license

Job description

Goodwill Industries of Southwestern Michigan is seeking a Team Leader for full-time work in Richland, Michigan. You will lead daily store operations, coach staff, and ensure excellent customer service while meeting sales goals.

This role requires cash handling, stock control, training teammates, and adherence to safety guidelines. A reliable vehicle and a valid driver’s license are preferred for occasional off-site duties. High school diploma or equivalent is preferred.