Retail Team Leader - Open/Close, Lead & Elevate Service

Goodwill of the Great Plains; Sioux City, Northern (IA, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Personal Day

Birthday Day Off

6 Paid Holidays

Health & Dental

Vision Insurance

Job summary

Goodwill of the Great Plains in Sioux City, IA is seeking a Retail Team Leader to provide an exceptional shopping experience by guiding store operations, ensuring a clean, inviting environment, and delivering outstanding customer service.

The role requires at least two years in retail, experience with opening/closing, and proficient cash handling. You will coach staff, manage daily tasks, and help meet store goals while upholding Goodwill's mission to transform lives.

Qualifications

• At least two years of prior retail sales experience, with opening/closing responsibilities preferred.
• Demonstrated ability in use of cash register and affiliated duties (giving correct change, etc.)
• Drivers License and proof of Insurance required if frequently driving as part of job duties.

Responsibilities

• Opening and/or closing the store, ensuring store is open during the posted hours of operations; safe, office, and outer doors are locked upon leaving the building; paperwork is done accurately, etc.
• Oversee store operations in absence of manager and assistant manager and report to them any issues that arise
• Train and evaluate store employees and/or persons served when applicable
• May be called upon to correct EBT errors
• Count down cash drawers
• Ensure all cash, deposits, and cash drawers are place in safe and that safe door is closed and locked
• Accept donated items in a safe, courteous, and efficient manner per store guidelines
• Process donated items to produce inventory for sales floor
• Follow store procedures for sales floor cashiering, customer service, merchandise handling, and upkeep

Skills

Retail sales experience

Cash handling

Tools

Cash register

Job description

Goodwill of the Great Plains in Sioux City, IA is seeking a Retail Team Leader to provide an exceptional shopping experience by guiding store operations, ensuring a clean, inviting environment, and delivering outstanding customer service.

The role requires at least two years in retail, experience with opening/closing, and proficient cash handling. You will coach staff, manage daily tasks, and help meet store goals while upholding Goodwill's mission to transform lives.