Retail Team Lead — Elevate Customer Experience & Store Ops

Goodwill of the Great Plains; Rapid City (SD); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Personal Day

Birthday Day Off

6 Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Job summary

Goodwill of the Great Plains in Rapid City, SD seeks a Retail Team Leader to become an important part of our team. You will help provide exemplary experience and atmosphere to every Goodwill customer through outstanding customer service and maintaining a clean, inviting, and shoppable store.

The role features full-time hours with wages of $16.97 hourly. You will oversee store operations, train employees, handle cash, process donations, and ensure security and accuracy in daily cash handling.

Qualifications

• At least two years of prior retail sales experience.
• Demonstrated ability in use of cash register and affiliated duties (giving correct change).
• Driver's license and proof of insurance required if frequently driving as part of job duties.

Responsibilities

• Open and/or close the store, ensuring store is open during the posted hours of operations; safe, office, and outer doors are locked upon leaving the building; paperwork is done accurately, etc.
• Oversee store operations in absence of manager and assistant manager and report to them any issues that arise
• Train and evaluate store employees and/or persons served when applicable
• May be called upon to correct EBT errors
• Count down cash drawers
• Ensure all cash, deposits, and cash drawers are place in safe and that safe door is closed and locked
• Accept donated items in a safe, courteous, and efficient manner per store guidelines
• Process donated items to produce inventory for sales floor
• Follow store procedures for sales floor cashiering, customer service, merchandise handling, and upkeep

Skills

Retail sales experience

Cash handling

Customer service

Tools

Cash register

Job description

Goodwill of the Great Plains in Rapid City, SD seeks a Retail Team Leader to become an important part of our team. You will help provide exemplary experience and atmosphere to every Goodwill customer through outstanding customer service and maintaining a clean, inviting, and shoppable store.

The role features full-time hours with wages of $16.97 hourly. You will oversee store operations, train employees, handle cash, process donations, and ensure security and accuracy in daily cash handling.