Retail Team Leader - Manager-on-Duty

K&G Fashion Superstore; Brooklyn Center (MN); On-site; USD 22,000 - 34,000; Full time

Job summary

K&G Fashion Superstore is seeking a Retail Key Holder in Minnesota to partner with the Store Manager in coaching the sales team, driving customer service, and maintaining smooth store operations. The role involves managing the store on duty, opening and closing procedures, and delivering the brand experience.

The position emphasizes leadership, teamwork, and the ability to translate store data into action while adhering to company policies and promoting an inclusive environment.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store team to achieve sales, service, and operational goals when assigned as the manager on duty.
• Coach and develop team to maintain a high performing selling environment.
• Communicate priorities and sales driving information to ensure staff are equipped to maximize business.
• Assist in recruiting and fostering an inclusive store environment.
• Support store business plans and achieve sales, service and operational targets.
• Leverage store reports to understand decisions and drive the business.
• Contribute to store programs for efficiency in sales, service, operations and branding.
• Conduct regular store meetings to keep staff informed on directives.

Skills

Retail experience

Leadership

Communication

Active listening

Training & development

Tech proficiency

POS system

Tools

MS Office

Video conferencing

Job description

K&G Fashion Superstore is seeking a Retail Key Holder in Minnesota to partner with the Store Manager in coaching the sales team, driving customer service, and maintaining smooth store operations. The role involves managing the store on duty, opening and closing procedures, and delivering the brand experience.

The position emphasizes leadership, teamwork, and the ability to translate store data into action while adhering to company policies and promoting an inclusive environment.