Retail Key Holder & Customer Experience Coach

K&G Fashion Superstore; Overland Park (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

K&G Fashion Superstore is seeking a Retail Key Holder to partner with the Store Manager to coach the team, drive sales, and ensure operational excellence while acting as manager on duty. This role opens and closes the store as needed and supports a high-performing, customer-focused environment.

The ideal candidate demonstrates leadership, strong communication, and a proactive approach to store operations, training, and branding in a fast-paced apparel setting.

Qualifications

• Minimum of 1 year of retail or sales experience.
• Strong leadership and communication skills.
• Self-motivated, results oriented, and a strategic thinker.
• Excellent organizational abilities and problem-solving skills.
• Proficiency with technology, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS system.

Responsibilities

• Lead store team to meet sales, service, and operational goals when assigned as manager on duty.
• Train and develop high-performing store teams.
• Partner with store management to execute initiatives and communicate priorities.
• Ensure a welcoming, inclusive, and engaging store environment.
• Support store programs to increase efficiencies in sales and branding.

Skills

Retail experience

Leadership

Communication

Staff development / training

POS / technology proficiency

Tools

Microsoft Office

Video conferencing

POS System

Job description

K&G Fashion Superstore is seeking a Retail Key Holder to partner with the Store Manager to coach the team, drive sales, and ensure operational excellence while acting as manager on duty. This role opens and closes the store as needed and supports a high-performing, customer-focused environment.

The ideal candidate demonstrates leadership, strong communication, and a proactive approach to store operations, training, and branding in a fast-paced apparel setting.