Retail Key Holder: Lead & Elevate Store Experience

Tailored Brands, Inc.; Roseville (MN); On-site; USD 2,202,782,000 - 2,864,030,000; Full time

Job summary

K&G Men's Company LLC in Roseville, MN is seeking a Retail Key Holder to partner with the Store Manager and lead the team in delivering sales, service, and operational excellence. The role involves opening/closing the store, coaching staff, and maintaining brand standards.

You will drive customer satisfaction, manage daily store performance, and foster an inclusive, high-energy environment that supports growth and a strong Net Promoter Score.

Qualifications

• Minimum 1 year of Retail or Sales experience.
• Creative, with good judgement and business sense.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS system.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute plans to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Lead store staff to achieve sales, service, and operations goals when on duty.
• Model company values and coach team.
• Recruit and embrace diversity to foster inclusion.
• Ensure proper staffing and train on internal operations.
• Communicate priorities and sales-driving information.
• Support programs to increase efficiencies in sales, service, ops, and branding.
• Conduct regular store meetings and keep staff updated with directives.

Skills

Retail experience

Leadership

Communication

Problem Solving

Training ability

Tech proficiency

POS system

MS Office

Video conferencing

Attention to detail

Tools

POS System

Microsoft Office

Video Conferencing

Job description

K&G Men's Company LLC in Roseville, MN is seeking a Retail Key Holder to partner with the Store Manager and lead the team in delivering sales, service, and operational excellence. The role involves opening/closing the store, coaching staff, and maintaining brand standards.

You will drive customer satisfaction, manage daily store performance, and foster an inclusive, high-energy environment that supports growth and a strong Net Promoter Score.