Retail Team Leader: Lead People, Service & Sales

Meijer Inc.; Munroe Falls (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement,

Job summary

Meijer Inc. in Ohio is seeking a Store Manager to plan, direct, and supervise day-to-day operations across departments. You will mentor staff, drive sales, and ensure service is efficient and customer-focused, while upholding company standards and store appearance.

You will oversee staffing, training, discipline, and promotion decisions, manage P&L, shrink, and safety, and champion the Meijer Friendly Initiative in daily team meetings to deliver outstanding shopping experiences.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate clearly to team members.
• Demonstrated ability to resolve conflict and address root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to mentor team members in all areas of the organization including hourly positions and team leaders.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths and development, and being involved with promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Staffing & hiring

Customer service

Leadership

Conflict resolution

Multi-tasking

Financial analysis

Suggestive selling

Mentoring

Training & coaching

Safety compliance

Education

High school diploma

Job description

Meijer Inc. in Ohio is seeking a Store Manager to plan, direct, and supervise day-to-day operations across departments. You will mentor staff, drive sales, and ensure service is efficient and customer-focused, while upholding company standards and store appearance.

You will oversee staffing, training, discipline, and promotion decisions, manage P&L, shrink, and safety, and champion the Meijer Friendly Initiative in daily team meetings to deliver outstanding shopping experiences.