Retail Team Leader & Growth Coach

Nordstrom, Inc.; Olympia (WA); On-site; USD 25,000 - 37,000; Full time

Job summary

Nordstrom, Inc. in Olympia, WA is seeking a results-driven leader to manage a department and drive performance on the floor. You will recruit, train, and motivate your team, develop a business plan with the department manager, and coach staff to deliver exceptional customer service.

You will maintain merchandising standards, build customer relationships, and ensure accurate inventory and shrinkage control. A high school diploma is preferred, with commission-based growth opportunities and

Qualifications

• A track record of successful results in sales or productivity.
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
• Ability to set and achieve sales goals.
• Experience developing and maintaining productive relationships with department and store leaders.
• Strong organizational and follow-through skills.
• High school diploma or equivalent (preferred).

Responsibilities

• Recruit, hire, train, develop and motivate your team – their success is your success.
• Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan.
• Ensure salespeople are delivering outstanding customer service by teaching, coaching and leading by example.
• Work with the department manager to ensure merchandising and presentation standards are met.
• Build long lasting relationships and create a loyal customer following by actively selling on the floor.
• Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals.

Skills

Sales leadership

Customer service

Team development

Goal setting

Relationship building

Organizational skills

Education

High school diploma or equivalent

Job description

Nordstrom, Inc. in Olympia, WA is seeking a results-driven leader to manage a department and drive performance on the floor. You will recruit, train, and motivate your team, develop a business plan with the department manager, and coach staff to deliver exceptional customer service.

You will maintain merchandising standards, build customer relationships, and ensure accurate inventory and shrinkage control. A high school diploma is preferred, with commission-based growth opportunities and