Retail Team Leader: Elevate Service & Growth

sephora.com; Fresno (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Sephora in Fresno, CA is seeking an Assistant Store Manager to be the heartbeat of the store, coaching a dynamic team and elevating the client experience every day.

You will support store operations, drive sales and profitability, recruit and develop top talent, and foster a culture of continuous learning and accountability.

As a hands-on leader, you’ll empower associates through real-time coaching, ensuring seamless daily operations and outstanding, personalized service.

Qualifications

• Demonstrated experience leading teams in retail or equivalent fast-paced settings.
• Strong track record developing talent and driving performance.
• Experience driving sales while prioritizing client service and loyalty.
• Excellent communication and relationship-building with clients and staff.
• Ability to coach, give feedback, and foster a collaborative store culture.
• Experience balancing operational priorities with sales goals.

Responsibilities

• Collaborate with the Store Manager to ensure smooth daily operations and exceptional client experiences while driving sales and profitability.
• Lead with passion to coach and empower your team to exceed expectations, fostering growth and accountability.
• Foster ongoing learning by delivering real-time coaching and actionable feedback to maximize associates' potential.
• Drive performance through timely feedback, performance appraisals, and mentorship to support each team member's journey and engagement.

Skills

Leadership

People development

Sales-driven

Client experience

Communication

Job description

Sephora in Fresno, CA is seeking an Assistant Store Manager to be the heartbeat of the store, coaching a dynamic team and elevating the client experience every day.

You will support store operations, drive sales and profitability, recruit and develop top talent, and foster a culture of continuous learning and accountability.

As a hands-on leader, you’ll empower associates through real-time coaching, ensuring seamless daily operations and outstanding, personalized service.