Retail Team Leader: Drive Operations & Client Success

Bethyl Laboratories, Inc; Watkinsville (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Voluntary FSA

Life insurance

Short/long-term disability

Feeding the Future charity involvement

Job summary

Five Star Breaktime Solutions is seeking a Retail Team Manager to lead and develop a team of Retail Team Leaders, Merchandisers, and Location Attendants in delivering best-in-class retail operations and customer satisfaction. This role is the primary link between Five Star and our clients, ensuring strong partnerships, operational excellence, and customer retention.

You will supervise route operations, merchandising initiatives, and financial performance while ensuring compliance with policies

Qualifications

• Bachelor's degree is required; two years related experience or training, or an equivalent combination.
• Must be able to consent to a drug screen and pre-employment background check.
• Must be able to lift 50 pounds.
• Must be 21 to meet DOT requirements.

Responsibilities

• Lead, train, and develop retail teams to deliver exceptional service and client satisfaction.
• Ensure compliance with merchandising standards, plan-o-grams, and promotional initiatives.
• Visit client accounts to assess performance and strengthen customer relationships.
• Monitor retail financial reports to manage spoilage, sales accuracy, and labor costs.
• Oversee installations, conversions, and grand opening events in new and existing markets.
• Plan and evaluate daily activities, including scheduling and labor allocation.

Education

Bachelor's degree

Job description

Five Star Breaktime Solutions is seeking a Retail Team Manager to lead and develop a team of Retail Team Leaders, Merchandisers, and Location Attendants in delivering best-in-class retail operations and customer satisfaction. This role is the primary link between Five Star and our clients, ensuring strong partnerships, operational excellence, and customer retention.

You will supervise route operations, merchandising initiatives, and financial performance while ensuring compliance with policies