Retail Team Leader - Customer Experience & Growth

Dollar Tree, Inc.; North Carolina; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Durham, North Carolina is seeking an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with day-to-day activities, organize merchandise, help customers, and perform opening and closing procedures while upholding company policies.

The role emphasizes leadership, training Store Associates, maintaining a clean, safe environment, and ensuring loss prevention and payroll tasks are handled accurately.

Qualifications

• High school diploma or equivalent is preferred and reading/interpretation of directives is required.
• Store management experience in retail, grocery, or drug store environments is preferred.
• Ability to lift up to 55 lbs and perform physical duties as part of the job.
• Strong communication, interpersonal and written skills are required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize, transfer merchandise from delivery to stockroom and sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Maintain promotional displays and store-front fixtures.
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash deposits.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Supervise, train, and develop Store Associates; ensure a positive, safe environment.
• Ensure cleanliness and sanitization of bathrooms and overall store presentation.

Skills

Strong communication

Customer service

Team leadership

Problem solving

Organizational skills

Written communication

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Durham, North Carolina is seeking an Assistant Store Manager to support store operations, customer service, and team development.

You will assist with day-to-day activities, organize merchandise, help customers, and perform opening and closing procedures while upholding company policies.

The role emphasizes leadership, training Store Associates, maintaining a clean, safe environment, and ensuring loss prevention and payroll tasks are handled accurately.