Retail Team Lead - Operations, Service & Growth

Dollar Tree Stores; Fayetteville (NC); On-site; USD 40,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Fayetteville, NC seeks an Assistant Store Manager to support store operations, customer service and team development. You will assist with opening/closing, merchandising, scheduling, payroll, loss prevention, and coaching Store Associates to maintain a safe, clean, and welcoming environment.

The role requires strong communication, organizational skills, and the ability to work in a high-energy team setting.

Qualifications

• High school diploma or equivalent preferred.
• Retail store management experience preferred.
• Ability to lift up to 55 lbs.
• Strong communication and interpersonal skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational skills.
• Strong problem solving and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Strong communication

Team environment

Customer service

Interpersonal skills

Written skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Fayetteville, NC seeks an Assistant Store Manager to support store operations, customer service and team development. You will assist with opening/closing, merchandising, scheduling, payroll, loss prevention, and coaching Store Associates to maintain a safe, clean, and welcoming environment.

The role requires strong communication, organizational skills, and the ability to work in a high-energy team setting.