Retail Team Leader - Assistant Store Manager

Shoe-Carnival-Inc; Champaign (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Daily Pay Available

Job summary

Shoe Carnival in Champaign, IL is seeking an Assistant Store Manager to oversee daily store operations, lead by example, and support a customer-first environment. In this full-time role, you will serve as a key holder and help drive sales while mentoring the team to deliver exceptional service.

The ideal candidate has 2+ years in retail or customer service, with supervisory experience preferred. You will participate in leadership training and ensure smooth opening/closing procedures and loss

Qualifications

• 2+ years in retail or customer service experience.
• Supervisory experience is a plus.
• Able to obtain Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Must be at least 18 years old.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication

Leadership

Customer service

Retail experience

Supervisory experience

Key Carrier Certification

Flexible schedule

Age 18+

Job description

Shoe Carnival in Champaign, IL is seeking an Assistant Store Manager to oversee daily store operations, lead by example, and support a customer-first environment. In this full-time role, you will serve as a key holder and help drive sales while mentoring the team to deliver exceptional service.

The ideal candidate has 2+ years in retail or customer service, with supervisory experience preferred. You will participate in leadership training and ensure smooth opening/closing procedures and loss