Retail Team Lead & Keyholder

Shoe Carnival, Inc.; Merrillville (IN); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Daily pay available

Job summary

Shoe Carnival, Inc. in Merrillville, IN is hiring an Assistant Store Manager to lead daily store operations and support the team in a full-time capacity. You will act as a key holder, model exceptional service, and drive a customer-first environment.

Responsibilities include opening/closing, helping the General Manager reach sales goals, training associates, and overseeing merchandising. Daily pay is available, with a focus on leadership development and loss-prevention adherence.

Qualifications

• At least 2 years of retail or customer service experience.
• Key Carrier Certification within 60 days is required.
• Flexible availability including nights, weekends, and holidays.
• Must be at least 18 years old.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Retail experience

Supervisory experience

Job description

Shoe Carnival, Inc. in Merrillville, IN is hiring an Assistant Store Manager to lead daily store operations and support the team in a full-time capacity. You will act as a key holder, model exceptional service, and drive a customer-first environment.

Responsibilities include opening/closing, helping the General Manager reach sales goals, training associates, and overseeing merchandising. Daily pay is available, with a focus on leadership development and loss-prevention adherence.