Retail Team Leader

Placements24; Willows (CA); On-site; USD 5,000 - 7,600; Full time

Benefits offered by this job

Hourly wage + incentives

Employee discounts

Advancement opportunities

Comprehensive training

Friendly team environment

Job summary

Placements24 in Welkom seeks a proactive Retail Team Leader to guide the sales team and deliver an outstanding customer experience.

You will motivate associates, oversee daily store operations, and uphold brand standards while supporting the store manager. The role requires a customer‑centric approach, strong communication, and the ability to lead by example in a fast-paced retail environment.

Qualifications

• Experience in a retail leadership or supervisory role.
• Ability to motivate and manage a team effectively.
• Strong sales and customer-centric approach.
• Excellent communication and interpersonal abilities.
• Familiar with POS systems and inventory management.
• Flexibility to work various shifts in Welkom.

Responsibilities

• Lead and inspire a team of retail associates to meet sales targets and deliver service.
• Oversee daily store operations and uphold company standards.
• Train and mentor new team members on product knowledge and sales techniques.
• Monitor stock levels and assist with merchandising.
• Handle customer escalations and resolve issues promptly.
• Maintain a positive and productive work environment.

Skills

Team leadership

Motivating staff

Customer service

Sales skills

Communication

POS systems

Inventory management

Tools

POS systems

Inventory management

Job description

About the Role

Our client is seeking a proactive and experienced Retail Team Leader to guide their sales team in Welkom . This role involves motivating associates, driving sales performance, and ensuring a superior customer experience. You will be a key point of contact for daily store operations, responsible for upholding brand standards and supporting the store manager. The ideal candidate is a natural leader with a passion for retail and a commitment to excellence, making a tangible contribution to the business in the Welkom area.

Key Responsibilities

• Lead and inspire a team of retail associates to achieve sales targets and deliver exceptional customer service.
• Oversee daily store operations, ensuring efficiency and adherence to company standards.
• Assist in training and mentoring new team members on product knowledge and sales techniques.
• Monitor stock levels and assist with merchandising to maintain an appealing store presentation.
• Handle customer escalations and ensure prompt resolution of issues.
• Contribute to a positive and productive work environment.

Requirements

• Previous experience in a retail leadership or supervisory role.
• Demonstrated ability to motivate and manage a team effectively.
• Strong sales skills and a customer-centric approach.
• Excellent communication and interpersonal abilities.
• Familiarity with retail POS systems and inventory management.
• Flexibility to work various shifts as needed in Welkom .

Benefits

• Competitive hourly wage plus performance incentives.
• Employee discounts on store merchandise.
• Opportunities for advancement within the company.
• Comprehensive training programs.
• A friendly and supportive team environment.