Retail Supervisor

Placements24; Willows (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Employee discounts

Collaborative environment

Training and development

Job summary

Placements24 is seeking a proactive Retail Supervisor to manage daily operations at the Welkom store, leading a team of sales associates and ensuring excellent customer service and store presentation.

The role requires strong retail knowledge, leadership skills, and the ability to motivate staff to achieve targets within a dynamic retail environment.

Qualifications

• Proven experience in a retail supervisory role or as a senior sales associate.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and guide daily activities of retail sales associates, ensuring policy adherence.
• Provide outstanding customer service, resolve issues, and ensure a positive shopping experience.
• Monitor sales performance and implement strategies to meet store targets.
• Assist with inventory management, handling stock receiving and merchandising.
• Keep the store clean, organized, and visually appealing at all times.
• Train new employees and provide ongoing coaching to enhance skills.

Skills

Retail leadership

Team management

Customer service

POS proficiency

Communication

Flexibility

Job description

About the Role

Our client is seeking a proactive and experienced Retail Supervisor to oversee daily operations at their store located in Welkom . You will be responsible for leading a team of sales associates, ensuring exceptional customer service, and maintaining high standards of store presentation and efficiency. This role requires a strong understanding of retail best practices, excellent communication skills, and the ability to motivate and guide your team. If you are a dedicated retail professional looking for a challenging role with growth potential, this opportunity in Welkom is for you.

Key Responsibilities

• Supervise and guide the daily activities of retail sales associates, ensuring adherence to company policies and procedures.
• Provide outstanding customer service, resolve customer issues, and ensure a positive shopping experience.
• Monitor sales performance and implement strategies to achieve store targets and objectives.
• Assist with inventory management, including stock receiving, organization, and merchandising.
• Ensure the store is clean, organized, and visually appealing at all times.
• Train new employees and provide ongoing coaching to the team to enhance their skills and performance.

Requirements

• Proven experience in a retail supervisory role or as a senior sales associate.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Demonstrated ability to handle customer service issues effectively.
• Proficiency with Point of Sale (POS) systems and retail management software.
• Flexibility to work varied shifts, including weekends and holidays.

Benefits

• Competitive salary and performance incentives.
• Opportunities for career advancement within the retail sector.
• Employee discounts on store merchandise.
• A collaborative and supportive work environment.
• Ongoing training and development programs to enhance your retail expertise.