Assistant Retail Manager

Placements24; Willows (CA); Hybrid; USD 15,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Health benefits

Hybrid work environment

Job summary

Placements24 in Welkom is seeking an Assistant Retail Manager to support the Store Manager in leading daily store operations, sales processes and customer service initiatives in a hybrid role. You will supervise associates, manage stock, maintain visual merchandising, handle inquiries and assist with remote reporting as needed, with a schedule that includes weekends and some evenings.

This position offers a competitive salary, employee discounts, training opportunities, and a dynamic work

Qualifications

• Experience in a retail leadership role such as supervisor or assistant manager.
• Strong understanding of retail operations, sales principles and customer service.
• Excellent communication, leadership and interpersonal skills.

Responsibilities

• Oversee daily store operations and sales processes.
• Supervise and coach retail associates on product knowledge and customer engagement.
• Support inventory management, stock counts and receive stock.
• Maintain visual merchandising standards to drive traffic and sales.
• Handle customer inquiries, complaints and returns effectively.
• Assist with remote reporting or administrative duties as assigned.

Skills

Retail leadership

Customer service

Communication

Stock management

MS Office

Tools

POS systems

Retail software

Job description

About the Role

Our client is looking for a motivated and customer-focused Assistant Retail Manager to support the Store Manager in leading operations and staff at their Welkom location. This hybrid role requires a blend of on-site leadership and potential for remote administrative tasks, focusing on enhancing the in-store customer experience and driving sales performance. You will be instrumental in ensuring operational efficiency, motivating the team, and maintaining high standards of visual merchandising and stock management within the Free State branch. This is a great opportunity for an ambitious individual looking to grow their retail management career.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring smooth execution of sales processes and customer service initiatives.
• Supervise and coach retail associates, providing guidance on product knowledge, sales techniques, and customer engagement.
• Support inventory management, including receiving, stocking, and conducting regular stock counts to maintain accuracy in Welkom .
• Implement and maintain visual merchandising standards to create an appealing store environment that drives customer traffic and sales.
• Handle customer inquiries, complaints, and returns effectively, ensuring a high level of customer satisfaction.
• Contribute to operational tasks, which may include remote reporting or administrative duties as assigned.

Requirements

• Previous experience in a retail leadership role, such as supervisor or assistant manager.
• Strong understanding of retail operations, sales principles, and customer service best practices.
• Excellent communication, leadership, and interpersonal skills.
• Ability to work a flexible schedule, including weekends and some evenings, to meet business needs in Welkom .
• Basic proficiency in retail management software and MS Office applications.

Benefits

• Competitive annual salary and potential for performance-based incentives.
• Employee discounts on store products.
• Opportunities for training and career development within the retail sector.
• A dynamic work environment that combines in-store and flexible working arrangements.
• Health and wellness benefits package available.