Retail Team Leader

verabradley; Novi (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discount on Vera Bradley

401k with company match

DailyPay option for wage payment

Career advancement opportunities

Volunteer paid time off

Job summary

Vera Bradley is seeking a store leader to drive sales and create The Experience in a fast-paced retail environment. You will motivate the team, promote campaigns, and uphold Vera Bradley Core Values while delivering exceptional guest service.

The role involves assisting with store operations, visual merchandising, and inventory management, with emphasis on teamwork and professional conduct at all times.

Qualifications

• High School graduate or equivalent strongly preferred.
• Prior retail experience strongly preferred; prior management experience strongly preferred.
• Experience in specialty retail strongly preferred.
• Experience with retail POS system a plus.

Responsibilities

• Set high standards and motivate the team to create The Experience.
• Responsible for exceeding sales goals, building store traffic, converting Guests, and promoting campaigns.
• Act as a Brand Ambassador modelling Vera Bradley Core Values.
• Assist leadership with planning and maintaining visual merchandising standards.
• Assist with store operations including inventory, ordering, training, and opening/closing.
• Serve as liaison between associates and leadership to foster a positive work environment.
• Maintain loss prevention awareness by linking engagement and shrink reduction.

Skills

Customer service

Team leadership

Communication

Multi-tasking

Flexibility

Attention to detail

Professionalism

Conflict resolution

Education

High School degree

Tools

Retail POS system

Job description

ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned)

• Set high standards and motivate the team to create The Experience
• Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships
• Act as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core Values
• Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards
• Assist with store operational duties including inventory, ordering, training, Fussy Matrix, e-mailing and calling Guests, and opening closing
• Act a liaison between store associates and store leadership to create a fun and collaborative work environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating The Experience, store associate engagement and shrink

EDUCATION AND/OR EXPERIENCE

• High School graduate or equivalent strongly preferred
• Prior retail experience strongly preferred; prior management experience strongly preferred
• Experience in specialty retail strongly preferred
• Experience with retail POS system a plus

KNOWLEDGE, SKILLS, AND ABILITIES

• Dependable with open availability and flexible to work nights, weekends and holidays
• Strong desire and ability to serve customers and solve problems
• Ability to lead, motivate and promote a team environment
• Excellent interpersonal, written and verbal communication skills
• Detail oriented with the ability to manage multiple tasks simultaneously
• Must be polished, polite and professional
• Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
• Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environment

ENVIRONMENT & PHYSICAL DEMANDS

• Constant walking and standing; frequent bending, stooping and reaching
• Must be able to work with strong fragrances and scents in the form of eau de toilette, burning candles, bath and shower gel, body lotion, hand cream and bar soap throughout the work day.
• Strong sensory skills such as good eyesight, good hearing, and dexterity
• Ability to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbs

BENEFITS

• Incentive eligible position, based on achievement of company and store metrics
• Opportunity to serve your community by taking advantage of volunteer paid time off
• Generous employee discount on Vera Bradley products
• Opportunities for leadership development, skill development and career advancement.
• Holistic wellness program providing no cost access to a variety of financial, physical, and mental wellness experts
• DailyPay option for wage payment
• 401k with generous company match, immediate vesting (service and age requirement)
• Ancillary Benefits including pet insurance, cell phone discount, employee referral bonus and much more!

Equal Opportunity Employer/Vets/Disabled

Vera Bradley is an Equal Opportunity Employer andAffirmative Action Employer.

Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For more information, please click the following links:

Vera Bradley's Equal Employment andAffirmative Action Policy

Know Your Rights: Workplace Discrimination is Illegal (in English)

Know Your Rights: Workplace Discrimination is Illegal (in Spanish)

Pay Tra