Retail Team Lead: Inspire Runners & Lead a Dynamic Team

Fleet Feet Training - Chicago; Deerfield (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life Insur

401k (pre/post tax options) after 1‑年

Paid Time Off & Sick Time Off

Employee/Vendor Discounts

Training Program Discounts

Job summary

Fleet Feet Chicago is seeking a Retail Team Lead to guide the store’s customer experience, recommend gear, and uphold our high service standards on the sales floor. You will drive friendly, personalized service that helps customers cross their next finish line.

As a Team Lead you will support the Retail Experience Manager with operations, maintain sales metrics, train teammates, and foster a collaborative, energetic environment that reflects our running‑culture and community involvement.

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays.
• Experience in a customer-facing sales environment preferred.
• Deliver the best customer experience by outfitting each customer that walks through the door.
• Communicate professionally with customers and team.
• Maintain sales goals set forth by management.
• Proactive learner and sound decision maker.
• Passionate, positive, self-motivated and detail-oriented.
• Collaborative and customer-centric.
• Willing to go above and beyond.

Responsibilities

• Lead the brand on the sales floor, recommending gear and products to help customers reach their next finish line.
• Build relationships with customers, vendors, and peers by listening to needs and providing personalized solutions.
• Support the Retail Experience Manager with customer-facing and operational duties.
• Maintain sales metrics and lead on the sales floor.
• Support store operations and keep a clean, organized environment.

Skills

Customer-facing sales

Communication

Team leadership

Customer service

Sales goals

Adaptability

Proactive learner

Detail-oriented

Job description

Fleet Feet Chicago is seeking a Retail Team Lead to guide the store’s customer experience, recommend gear, and uphold our high service standards on the sales floor. You will drive friendly, personalized service that helps customers cross their next finish line.

As a Team Lead you will support the Retail Experience Manager with operations, maintain sales metrics, train teammates, and foster a collaborative, energetic environment that reflects our running‑culture and community involvement.