Retail Team Lead: Guest Experience Coach

Visit Hershey & Harrisburg; Hershey (PA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free admission to Hersheypark

Discounts on food and shopping

Job summary

A local amusement park in Pennsylvania is seeking a Retail Assistant Coach who will lead a team and ensure exceptional service for guests. The role involves training staff, managing inventory, and creating schedules. Candidates must be at least 16, ideally with experience in hospitality or customer service. This part-time position offers flexible hours, including weekends and holidays, with opportunities for perks like free admission and discounts.

Qualifications

• Must be 16 years of age or older on the date of applying.
• One year of hospitality/customer service experience preferred.

Responsibilities

• Lead by engaging with guests to provide exceptional customer service.
• Train new and existing team members to ensure compliance.
• Manage inventory by completing daily stocking tasks.
• Complete daily operating paperwork including break schedules.

Skills

Guest relations

Problem-solving

Task management

Organizational skills

Basic math skills

Education

16 years of age or older

One year of hospitality/customer service experience

Job description

A local amusement park in Pennsylvania is seeking a Retail Assistant Coach who will lead a team and ensure exceptional service for guests. The role involves training staff, managing inventory, and creating schedules. Candidates must be at least 16, ideally with experience in hospitality or customer service. This part-time position offers flexible hours, including weekends and holidays, with opportunities for perks like free admission and discounts.