Guest Experience Retail Team Lead

Hersheypark; Hershey (PA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free admission and parking

Employee discounts on food & shopping

Job summary

A well-known amusement park in Hershey, Pennsylvania, seeks a Retail Assistant Coach. This part-time role involves providing exceptional customer service, training team members, and ensuring compliance with Child Labor Laws. Candidates must be at least 16 years old and preferably have experience in hospitality or customer service. Employees enjoy benefits such as free admission, parking, and discounts during their employment. Evening and weekend availability is required to meet operational needs.

Qualifications

• Must be 16 years of age or older on the date of applying.
• One year of hospitality/customer service experience preferred.
• Knowledge of Child Labor Laws is preferred.

Responsibilities

• Lead by example providing exceptional customer service.
• Train new and existing team members for guest service.
• Manage inventory and ensure compliance with Child Labor Laws.
• Complete daily operating paperwork and assist in various locations.

Skills

Guest relations

Problem-solving

Task management

Organizational skills

Basic math skills

Job description

A well-known amusement park in Hershey, Pennsylvania, seeks a Retail Assistant Coach. This part-time role involves providing exceptional customer service, training team members, and ensuring compliance with Child Labor Laws. Candidates must be at least 16 years old and preferably have experience in hospitality or customer service. Employees enjoy benefits such as free admission, parking, and discounts during their employment. Evening and weekend availability is required to meet operational needs.