Hospitality Team Leader | Guest Experience & Coaching

Urban Air Cedar Park; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in family entertainment is seeking an Assistant Manager to lead a dynamic team in delivering exceptional service. This role is pivotal in fostering a culture of accountability and motivation while overseeing operational standards. The ideal candidate will have a strong background in hospitality, with a passion for developing team members and ensuring customer satisfaction. If you thrive in a fast-paced environment and are eager to make a difference, this opportunity offers the chance to grow your career in a fun and engaging setting.

Qualifications

• 3+ years of supervisory or management experience required.
• Strong communication skills and ability to motivate others.

Responsibilities

• Cultivates a team environment ensuring exceptional customer service.
• Assists in hiring, training, and retention of staff.
• Maintains a safe and clean environment for guests and staff.

Skills

Hospitality Experience

Supervisory Skills

Communication Skills

Team Development

Computer Skills (Microsoft Office)

Motivational Skills

Adaptability

Tools

Microsoft Office

Job description

An established industry player in family entertainment is seeking an Assistant Manager to lead a dynamic team in delivering exceptional service. This role is pivotal in fostering a culture of accountability and motivation while overseeing operational standards. The ideal candidate will have a strong background in hospitality, with a passion for developing team members and ensuring customer satisfaction. If you thrive in a fast-paced environment and are eager to make a difference, this opportunity offers the chance to grow your career in a fun and engaging setting.