Retail Team Lead — Growth into Management (Flexible Hours)

Shoe Carnival, Inc.; Youngstown (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Shoe Carnival is seeking a motivated Store Lead to oversee an area of the store in Youngstown, Ohio. This role offers the chance to grow into a management position, supervise department standards, and drive customer-focused service.

The ideal candidate has strong communication skills, retail or cash-handling experience, and flexibility to work evenings, weekends, and holidays. Training will cover service excellence and product placement.

Qualifications

• Strong communication and customer service skills.
• Ability to lead by example and take initiative.
• At least one year of retail or cash handling experience.
• Ability to learn and operate the POS system.
• Flexible availability including evenings, weekends, and holidays.
• Must be at least 16 years old.

Responsibilities

• Lead a department and support overall store standards.
• Greet and assist customers with a positive, helpful attitude.
• Train and guide associates on service, product placement, and cash handling.
• Handle transactions, returns, and safe/till counts as needed.
• Organize merchandise, displays, and help with truck unloading and floor moves.
• Promote current sales and programs.
• Delegate tasks and communicate clearly with the team.

Skills

Communication skills

Customer service

Leadership

Initiative

POS operation

Flexible availability

Tools

POS system

Job description

Shoe Carnival is seeking a motivated Store Lead to oversee an area of the store in Youngstown, Ohio. This role offers the chance to grow into a management position, supervise department standards, and drive customer-focused service.

The ideal candidate has strong communication skills, retail or cash-handling experience, and flexibility to work evenings, weekends, and holidays. Training will cover service excellence and product placement.