Retail Lead: Grow Into Management with Flexible Hours

Shoe Carnival, Inc.; Erie (Erie County); Hybrid; USD 17,000 - 19,000; Full time

Job summary

Shoe Carnival is hiring a Store Lead to oversee a department and uphold store standards in a fast-paced retail environment. You will greet customers, guide team members, and manage cash handling while ensuring excellent service. This role offers opportunities for growth into management and supports flexible full-time or part-time hours.

Candidates should have at least 16 years old, one year of retail or cash-handling experience, and strong communication skills to lead by example and drive sales.

Qualifications

• Strong communication and customer service skills.
• Confidence in taking initiative and leading by example.
• At least one year experience in retail, sales, or cash handling.
• Ability to learn and operate the POS system.
• Flexible availability, including evenings, weekends, and holidays.
• Must be at least 16 years old.

Responsibilities

• Lead a department (e.g., Women’s, Men’s and Children’s) and support store standards.
• Greet and assist customers with a positive, helpful attitude.
• Train and guide associates on service, product placement, and cash handling.
• Handle transactions, returns, and safe/till counts as needed.
• Organize merchandise, displays, and assist with truck unloading and floor moves.
• Promote current sales and programs.
• Delegate tasks and communicate clearly with the team.

Skills

Customer service

Leadership

Cash handling

POS system

Communication

Flexibility

Tools

POS system

Job description

Shoe Carnival is hiring a Store Lead to oversee a department and uphold store standards in a fast-paced retail environment. You will greet customers, guide team members, and manage cash handling while ensuring excellent service. This role offers opportunities for growth into management and supports flexible full-time or part-time hours.

Candidates should have at least 16 years old, one year of retail or cash-handling experience, and strong communication skills to lead by example and drive sales.