Retail Team Lead - Flexible Schedule & Growth

columbiasportswearcompany; Somerville (MA); On-site; USD 50,431,000 - 72,609,000; Full time

Benefits offered by this job

401k with company match

Medical and dental insurance

Vision, life, and disability coverage

Employee discounts

Generous time off program

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor to join our Store Leadership Team. You will lead diverse associate-level staff within an assigned area, ensuring top-tier store operations and customer experience.

The role emphasizes coaching, adherence to policies, and a professional tone while supporting the company mission of delivering memorable consumer experiences. Strong communication and teamwork are essential.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2-5 years of experience in position or specialization.
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Skills

POS system operation

Leadership

Customer service

Communication

Education

High School Diploma or GED preferred

Tools

In-store computer systems

Job description

Columbia Sportswear Company is seeking a Retail Supervisor to join our Store Leadership Team. You will lead diverse associate-level staff within an assigned area, ensuring top-tier store operations and customer experience.

The role emphasizes coaching, adherence to policies, and a professional tone while supporting the company mission of delivering memorable consumer experiences. Strong communication and teamwork are essential.