Retail Team Lead: Elevate Customer Service & Store Ops

Dollar General; Jasper (AR); On-site; USD 28,000 - 38,000; Full time

Job summary

Dollar General in the United States seeks a Lead Sales Associate to maintain a clean, well-organized store with a customer-first focus. You will assist customers, run checkout, stock merchandise, and help protect assets while supporting the Store Manager in daily operations.

You will follow planograms, handle cash, and lead the team in absence of managers. The role demands reliability, strong communication, and the ability to lift up to 40 pounds in a fast-paced retail environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling and deposit control policies.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer’s purchase, collect payment and make change.
• Stock merchandise; restock and rotate; build merchandise displays.
• Clean the store; take out trash; mop floors; clean restrooms and stockroom.
• Assist in implementation and maintenance of planograms.
• Open and close the store under direction of Store Manager.
• Perform duties of the Store Manager or Assistant Store Manager in their absence.

Skills

Interpersonal skills

Safety policies

Planogram reading

Math calculations

Cash register

Cash handling

Bank deposits

Education

High school diploma or equivalent

Job description

Dollar General in the United States seeks a Lead Sales Associate to maintain a clean, well-organized store with a customer-first focus. You will assist customers, run checkout, stock merchandise, and help protect assets while supporting the Store Manager in daily operations.

You will follow planograms, handle cash, and lead the team in absence of managers. The role demands reliability, strong communication, and the ability to lift up to 40 pounds in a fast-paced retail environment.