Retail Team Lead: Drive Sales & Guest Experience

GIII Retail Group; Elizabeth (NJ); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

Karl Lagerfeld Paris is seeking an Assistant Store Manager in our Elizabeth, NJ location. You will partner with the Store Manager to drive sales, coach associates, and deliver an exceptional customer experience while upholding brand standards.

You will also lead in the Store Manager’s absence, help manage daily operations, scheduling, and payroll, and participate in recruiting and training to develop a high-performing team.

Competenze

• Two or more years of specialty retail experience in a leadership role; fashion retail experience preferred.
• Demonstrated ability to drive sales, coach associates, and support daily store operations.
• Experience building customer relationships through outreach, appointments, and client follow-up.
• Strong communication, customer service, and problem-solving skills.
• Ability to organize priorities and lead a team in a fast-paced environment.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Postsecondary education in retail management or a related field is a plus.

Mansioni

• Lead the store in the Store Manager’s absence.
• Direct daily activities, assign tasks, and adjust floor coverage to meet customer and business needs.
• Support recruiting, interviewing, onboarding, and training.
• Provide timely coaching and feedback, recognize strong performance, and communicate performance concerns to the Store Manager.
• Promote a respectful, inclusive environment where associates feel supported and understand expectations.
• Support opening and closing procedures, cash handling, and daily operational requirements.
• Help maintain accurate inventory through receiving, replenishment, inventory counts, and adherence to loss prevention procedures.
• Ensure merchandise presentation, signage, and store cleanliness meet company standards.
• Assist with floor sets and merchandising changes.
• Support scheduling and effective use of payroll in partnership with the Store Manager.
• Follow company policies and safety procedures, and promptly report concerns through the appropriate channels.

Conoscenze

Leadership

Sales

Customer Service

Communication

Problem Solving

Time Management

Formazione

Retail management education

Descrizione del lavoro

Karl Lagerfeld Paris is seeking an Assistant Store Manager in our Elizabeth, NJ location. You will partner with the Store Manager to drive sales, coach associates, and deliver an exceptional customer experience while upholding brand standards.

You will also lead in the Store Manager’s absence, help manage daily operations, scheduling, and payroll, and participate in recruiting and training to develop a high-performing team.