Retail Team Lead — Donor & Customer Care (Full-Time)

Goodwill Industries of North Florida; Jacksonville (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

Goodwill Industries of North Florida is seeking a Team Lead Retail for the Blanding Blvd. location in Jacksonville, FL. The role supports the Store Manager in daily operations, drives sales, and oversees donation processing to uphold service standards.

Entry-level to capable candidates will work full-time in a Retail environment, focusing on staff training and strong donor relations to achieve store goals.

Qualifications

• Assist in daily store operations and achieve sales results.
• Oversee processing of donated goods and ensure staff are trained to maintain high customer service.

Responsibilities

• Assist the Store Manager in daily operations and achieve sales targets.
• Manage donation processing and coach staff to deliver excellent customer service.

Job description

Goodwill Industries of North Florida is seeking a Team Lead Retail for the Blanding Blvd. location in Jacksonville, FL. The role supports the Store Manager in daily operations, drives sales, and oversees donation processing to uphold service standards.

Entry-level to capable candidates will work full-time in a Retail environment, focusing on staff training and strong donor relations to achieve store goals.