Retail Team Lead — Daily Pay & Growth Path

Pho Prime, LLC; Morgantown (WV); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Job summary

Shoe Carnival in Morgantown, WV is seeking an Assistant Store Manager to oversee daily store operations, act as a key holder, and guide the team to deliver a standout customer experience. This full-time role emphasizes sales growth, service excellence, and store presentation.

You will support the General Manager, drive goals, train associates, manage cash and loss prevention, and schedule staff in a fast-paced retail environment.

Qualifications

• Strong communication and leadership skills.
• Great customer service and a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Applicants must be at least 18 years old due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Leadership

Customer service

Communication

Team motivation

Job description

Shoe Carnival in Morgantown, WV is seeking an Assistant Store Manager to oversee daily store operations, act as a key holder, and guide the team to deliver a standout customer experience. This full-time role emphasizes sales growth, service excellence, and store presentation.

You will support the General Manager, drive goals, train associates, manage cash and loss prevention, and schedule staff in a fast-paced retail environment.