Retail Team Lead: Customer Service & Store Ops

Gordon Food Service; Goodlettsville (TN); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health benefits starting day one

401(k) with company match

Profit sharing

Job summary

Gordon Food Service in Goodlettsville, TN is seeking a Retail Team Leader (Key Holder) to open/close the store, supervise daily operations, and drive sales while delivering standout customer service.

You'll manage inventory, assist in training associates, handle cash and POS duties, and maintain store conditions. A 1–2 year retail track record and reliability are required; an HS diploma or equivalent is essential, with benefits starting day one.

Qualifications

• 1–2 years of retail experience with increasing responsibilities.
• High School Diploma or equivalent required.
• Basic computer skills and comfort with POS systems and standard software.

Responsibilities

• Open and close the store and help complete daily store operations.
• Assist in unloading merchandise and stocking, organizing the sales floor and stockroom.
• Maintain merchandise rotation, proper food handling where applicable, and store conditions.
• Provide exceptional customer service, build relationships, and assist in training team members.

Skills

Retail experience

Customer service

Cash handling

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Gordon Food Service in Goodlettsville, TN is seeking a Retail Team Leader (Key Holder) to open/close the store, supervise daily operations, and drive sales while delivering standout customer service.

You'll manage inventory, assist in training associates, handle cash and POS duties, and maintain store conditions. A 1–2 year retail track record and reliability are required; an HS diploma or equivalent is essential, with benefits starting day one.