Store Team Lead: Customer Experience & Operations

Gordon Food Service; Clinton Charter Township (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Holidays Off

Advancement opportunities

Healthcare Benefits

Job summary

Gordon Food Service in Clinton Township, MI is hiring a Retail Team Leader (Key Holder) to support store operations, deliver exceptional customer service, and help develop the team. This role offers potential growth into leadership and greater responsibility.

Responsibilities include opening/closing, stocking and inventory management, cash handling, and training sales associates. 1–2 years of retail experience, physical stamina, and a flexible full-time schedule are required.

Qualifications

• 1-2 years of retail experience with progressively increasing responsibility.
• Physical ability to regularly lift up to 50 lbs.
• Flexible, full-time schedule including days, evenings, weekends and holidays.
• Ability to operate power equipment such as slicing equipment, walkie lifts and forklifts.

Responsibilities

• Opening and closing the Store.
• Assist in unloading merchandise and organizing stock.
• Maintain merchandise: rotation, food handling, receiving, quality.
• Provide exceptional customer service and build sales.
• Cash handling and ensuring accurate register operations.
• Help train and develop the team and supervise sales associates.

Skills

Customer service

Detail-oriented

Inventory management

POS operation

Education

High School Diploma / Equivalent

Tools

Forklifts

Walkie lifts

Slicing equipment

Job description

Gordon Food Service in Clinton Township, MI is hiring a Retail Team Leader (Key Holder) to support store operations, deliver exceptional customer service, and help develop the team. This role offers potential growth into leadership and greater responsibility.

Responsibilities include opening/closing, stocking and inventory management, cash handling, and training sales associates. 1–2 years of retail experience, physical stamina, and a flexible full-time schedule are required.