Retail Team Lead - Customer Service & Donations

LICKING-KNOX GOODWILL INDUSTRIES INC; Kentucky; On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

Paid Vacation

Company-paid life insurance

Discount at all locations

Job summary

Licking/Knox Goodwill Industries, Inc. seeks an Assistant Manager at our Johnstown, Ohio location. The role requires leadership in a retail setting, overseeing staff and daily operations while delivering excellent customer service.

The position is full-time (36-40 hours/week) with pay of $14.72 per hour, benefits including medical, vision, dental, vacation, and life insurance. Flexibility to work varied shifts and supervise a team is essential.

Qualifications

• Working knowledge of retail settings and product display
• Passion for excellent customer service
• Ability to work a flexible schedule
• Supervise employees with enthusiasm
• Lead and teach team to sort and price donations

Responsibilities

• Lead and supervise store staff on daily operations
• Ensure excellent customer service experiences
• Oversee donation sorting and pricing processes
• Maintain store displays and merchandising standards
• Support training and development of team members

Skills

Retail knowledge

Customer service

Flexible schedule

Team supervision

Donation sorting & pricing

Job description

Licking/Knox Goodwill Industries, Inc. seeks an Assistant Manager at our Johnstown, Ohio location. The role requires leadership in a retail setting, overseeing staff and daily operations while delivering excellent customer service.

The position is full-time (36-40 hours/week) with pay of $14.72 per hour, benefits including medical, vision, dental, vacation, and life insurance. Flexibility to work varied shifts and supervise a team is essential.