Retail Team Lead: Customer Experience & Store Ops

Urban-Outfitters-7e13a49d; Minnetonka (MN); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters in Minnetonka is seeking a Key Holder to support store management in daily operations, energize the sales floor, and deliver the brand's service culture through authentic customer connections.

You will help with opening and closing tasks, restocking, and ensuring accurate merchandising while embracing omni-channel tools like MPOS, POS, and pickup orders to create a seamless shopping experience.

Qualifications

• Brand passion and customer focus.
• Proven leadership and teamwork abilities.
• Willingness to work flexible hours including nights and weekends.
• Interest in fashion and brand storytelling.

Responsibilities

• Provide exceptional customer connections to drive sales.
• Support store operations and opening/Closing procedures.
• Uphold brand standards and omni-channel service (MPOS, POS, curbside pickup).
• Collaborate with management to meet daily goals and metrics.

Skills

UO brand passion

Leadership experience

Team player

Flexible hours

Willing to learn

Job description

Urban Outfitters in Minnetonka is seeking a Key Holder to support store management in daily operations, energize the sales floor, and deliver the brand's service culture through authentic customer connections.

You will help with opening and closing tasks, restocking, and ensuring accurate merchandising while embracing omni-channel tools like MPOS, POS, and pickup orders to create a seamless shopping experience.