Retail Team Lead: Customer Experience & Operations

Dollar General Corporation; Toledo (OH); On-site; USD 38,000 - 46,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager in all duties. The role includes supervising staff, merchandising, deposits, and cash handling, with emphasis on profitability and asset protection.

The position covers stocking, cashiering, planogram implementation and safety compliance. Prior retail and supervisory experience is preferred; strong communication and organizational skills are essential for

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Cash handling

Cash register operations

Store operations

Communication skills

Problem solving

Attention to detail

Inventory control

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Pricing gun

Rolltainers

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, customer-first store and support the Store Manager in all duties. The role includes supervising staff, merchandising, deposits, and cash handling, with emphasis on profitability and asset protection.

The position covers stocking, cashiering, planogram implementation and safety compliance. Prior retail and supervisory experience is preferred; strong communication and organizational skills are essential for