Retail Team Lead — Customer Experience & Growth

kate spade new york; Merrimack (NH); Presencial; USD 22.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Descripción de la vacante

Coach in Merrimack, NH is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, achieve sales targets, and deliver an exceptional customer experience.

You will embody Coach values, support initiatives, help recruit and train, and contribute to a positive, inclusive store culture while developing personally and professionally.

This role requires physical capability to lift up to 50 pounds and to move stock as needed.

Formación

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
• Ability to lift at least 25 lbs regularly (up to 50 lbs) and perform physical tasks as part of store operations

Responsabilidades

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Serves as a Brand Ambassador embodying Coach values and increasing brand awareness
• Leads implementation of Company initiatives and supports full operation of the business
• Maintain a growth mindset for business and personal development initiatives
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance
• Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
• Provides necessary feedback and guidance to improve individual performance and ensure goals are met
• Adheres to and enforces Company policies and store procedures

Conocimientos

Lead Supervisor experience

Retail sales

Customer service

Descripción del empleo

Coach in Merrimack, NH is seeking a Brand Ambassador to maintain a strong leadership presence on the sales floor, achieve sales targets, and deliver an exceptional customer experience.

You will embody Coach values, support initiatives, help recruit and train, and contribute to a positive, inclusive store culture while developing personally and professionally.

This role requires physical capability to lift up to 50 pounds and to move stock as needed.