Retail Team Lead: Customer Experience & Community

URBN Urban Outfitters, Inc.; Wayzata (MN); In loco; USD 23.000 - 33.000; Tempo pieno

Descrizione del lavoro

URBN Urban Outfitters, Inc. in Wayzata, MN is seeking an Assistant Department Manager to support service, selling and operations, fostering a community-focused store culture that aligns with the SPARKED program. This role emphasizes leadership on the sales floor, team development, and consistent brand messaging to customers.

The position requires retail leadership experience, flexibility with hours, and a collaborative, eager-to-learn attitude to grow within the organization.

Competenze

• 1+ year of retail leadership experience.
• Ability to work flexible hours including nights, weekends and holidays.
• Team player with willingness to learn and grow within the organization.
• Anthro brand affinity or fan of Anthropologie brand.

Mansioni

• Acts as a brand representative to promote a positive and inclusive environment in the store, in line with SPARKED values.
• Leads by example in upholding a service culture and ensuring customers feel welcome, heard and valued.
• Supports store leadership and stylists to promote customer events that drive brand engagement.
• Participates in recruiting, hiring, and onboarding to build a diverse and engaged team.
• Uses brand resources to champion employee development and team building activities.
• Supports opening/closing procedures, store standards, restocking, and IT/issues handling.
• Collaborates with partners to execute shipment and omni fulfillment processes and maintains markdowns.
• Provides feedback to optimize scheduling and payroll allocation to drive sales and brand initiatives.
• Listens actively, values different perspectives, and communicates store priorities clearly.

Conoscenze

Anthro brand fan

Retail leadership experience

Team player

Flexible hours

Eagerness to learn

Descrizione del lavoro

URBN Urban Outfitters, Inc. in Wayzata, MN is seeking an Assistant Department Manager to support service, selling and operations, fostering a community-focused store culture that aligns with the SPARKED program. This role emphasizes leadership on the sales floor, team development, and consistent brand messaging to customers.

The position requires retail leadership experience, flexibility with hours, and a collaborative, eager-to-learn attitude to grow within the organization.