Retail Team Lead - Customer Experience

Orlando Bathing Suit, LLC; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Additional benefits

Job summary

Everything But Water is hiring for a Key Holder in Scottsdale. You will partner with Store Management to support customer service excellence and brand standards.

The role requires assisting with shift coverage and supervising staff while maintaining the store’s visual appeal. You will need 2–4 years in retail sales and at least 1 year of supervisory experience, with availability nights, weekends, and holidays.

Qualifications

• Proven ability to engage customers and drive sales.
• Strong interpersonal and verbal communication.
• Experience in supervising or leading a small team is a plus.
• Able to work nights, weekends, and holidays as required.

Responsibilities

• Assists Store Manager in daily operations and shift coverage.
• Delivers exceptional customer service following the company selling model.
• Maintains brand standards for cleanliness, organization, and presentation.
• Supports achieving sales goals through proactive customer engagement.

Skills

Customer engagement

Interpersonal communication

Sales

Leadership

Job description

Everything But Water is hiring for a Key Holder in Scottsdale. You will partner with Store Management to support customer service excellence and brand standards.

The role requires assisting with shift coverage and supervising staff while maintaining the store’s visual appeal. You will need 2–4 years in retail sales and at least 1 year of supervisory experience, with availability nights, weekends, and holidays.