Retail Team Lead

Vera Bradley; San Marcos (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a Retail Team Lead to inspire and motivate a dedicated team. This role is crucial in driving sales and enhancing customer experiences, ensuring that every interaction reflects the company’s core values. You will support daily operations, maintain visual merchandising standards, and foster a positive store environment. If you are passionate about retail and enjoy leading a team, this opportunity offers a vibrant workplace where you can make a significant impact on customer loyalty and brand success.

Benefits

Generous product discounts

Pet insurance

Holistic wellness programs

Volunteer paid time off

Professional development resources

Employee referral program

DailyPay wage payment option

401(k) with company match

Four weeks of VB paid family leave

Qualifications

• Experience in retail and/or management.
• Ability to motivate and inspire a team.

Responsibilities

• Drive sales and exceed sales goals with your team.
• Support daily operations and maintain visual standards.

Skills

Sales Leadership

Customer Service

Team Motivation

Retail Management

Education

High School Diploma

Retail Management Certification

Job description

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YOUR ROLE

As a Team Leader - Keyholder, you support store leadership to achieve sales goals, working alongside store associates and providing daily direction, communication, and training. You motivate the team to provide an exceptional shopping experience and build brand loyalty with every customer interaction. You are a brand ambassador, consistently modeling and upholding Vera Bradley’s core values. You are committed to making the world a brighter place through every touchpoint!

YOUR RESPONSIBILITIES

• You drive sales: Work with your team to exceed sales goals, increase store traffic, convert customers, and promote campaigns to boost brand awareness and foster lasting customer relationships.
• You’re a people leader: Motivate and inspire your team by embodying Vera Bradley’s core values.
• You’re passionate about Vera Bradley products: Suggest products that meet each customer’s needs and drive store results through add-on sales and customer outreach.
• You’re a merchandising and operational innovator: Support daily operations, maintain visual standards, and ensure an organized, inviting store environment.
• You have integrity: Be reliable, uphold company values, and adhere to policies and procedures.

YOU’D BE GREAT FOR THIS ROLE IF…

• You’re a people person!
• You’re available to work evenings, weekends, and holidays to support store operations during peak times.
• You’re at least 18 years old.
• You have retail and/or management experience.

ENVIRONMENTAL AND PHYSICAL DEMANDS

The following are essential duties and physical demands for this role. Reasonable accommodations may be provided for individuals with disabilities:

• Constant walking and standing; frequent bending, stooping, and reaching.
• Good sensory skills such as eyesight, hearing, and dexterity.
• Ability to lift 10-35 lbs. regularly; occasionally up to 55 lbs. with pushing or pulling more than 55 lbs.

BENEFITS

• Incentive eligibility based on achievement of company and store metrics.
• Generous product discounts.
• Volunteer paid time off.
• Pet insurance.
• Holistic wellness programs.
• Professional development resources.
• Employee referral program.
• DailyPay wage payment option.
• Four weeks of VB paid family leave.
• 401(k) with company match, immediate vesting (service and age requirements).

Vera Bradley is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. For accommodations during the application process, contact [e-mail].