Retail Systems Engineer — POS & Integrations Lead

The Fresh Market Inc

Fisher Park (NC)

On-site

USD 90,000 - 120,000

Full time

6 days ago

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Benefits offered by this job

Team member discount up to 40%

Health, Dental & Vision insurance

401K contribution and match

PTO and time-off plans

Job summary

The Fresh Market in Greensboro, NC seeks a Retail System Engineer to design and implement integrated store technologies. You will ensure seamless operation across POS, inventory, CRM, ERP, digital signage, and mobile devices, delivering scalable, reliable solutions for guests and team members.

Collaborate with architects and stakeholders, support deployment and integrations, and help evolve data flows to reporting and analytics. Experience with retail systems and cloud environments is essential.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
3+ years of experience supporting or implementing enterprise or retail systems in a production environment.
Strong working knowledge of retail systems, including POS, inventory management, CRM, ERP, and payment processing.
Hands-on experience with system integrations, APIs, messaging, and data exchange technologies.
Familiarity with cloud-based and hybrid environments (AWS, Azure) as they relate to retail systems.
Experience supporting omnichannel capabilities such as BOPIS, loyalty programs, digital wallets, and customer data integration.
Proven ability to troubleshoot complex system issues across multiple integrated platforms.
Strong communication skills and the ability to collaborate with cross-functional teams and vendors.
Experience working in Agile or similar delivery models.
Ability to manage multiple priorities and respond effectively to operational issues.

Responsibilities

Implement, configure, and support store technology solutions throughout their lifecycle, including deployment, testing, maintenance, and ongoing enhancements.
Build and maintain integrations between retail systems such as POS, inventory management, CRM, ERP, digital signage, and mobile devices to ensure reliable data flow and system interoperability.
Execute integration strategies that enable seamless data exchange between in-store technologies and enterprise platforms.
Support and troubleshoot interoperability among in-store technologies (e.g., self-checkouts, mobile payment solutions, kiosks) to ensure a consistent customer experience and smooth store operations.
Partner with architects and stakeholders to translate solution designs into working, scalable implementations.
Assist in evaluating retail technology platforms and tools, providing technical input based on performance, reliability, and operational fit.
Implement and maintain data flows from store systems to corporate reporting and analytics platforms, ensuring accuracy and timeliness of data.
Support scalability initiatives related to new store openings, remodels, and rollout of new technologies.
Collaborate closely with business partners, store operations, vendors, and IT teams to resolve issues and align systems with operational needs.
Monitor system performance, identify root causes of issues, and implement fixes or improvements to enhance stability and efficiency.
Provide technical support and guidance during incidents, upgrades, and change initiatives in a fast-paced retail environment.