Retail Support Supervisor – Transform Customer Experience

Tory Burch; Colorado; On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Employee discount

Exclusive offers

Job summary

Tory Burch is seeking a Support Supervisor in Thornton, CO to lead a fast-paced retail team and ensure outstanding customer service. You will supervise daily operations, greet customers, handle shipments, and motivate staff in a dynamic environment.

This role requires 2–4 years of retail experience, flexibility for shifts, and physical stamina to lift up to 40 lbs and stand for long periods. Join a brand that values empowerment and offers employee discounts.

Qualifications

• 2 to 4 years experience in a high-volume, customer-driven retail environment.
• Open availability for flexible schedules, including overnights, evenings, holidays and weekends.
• Ability to lift at least 40 lbs and stand for extended periods.
• Stock-related experience is a plus.

Responsibilities

• Lead by example, manage conflicts, and support the team in delivering a transformational customer experience.
• Assist front-of-house and back-of-house operations and ensure policy compliance.
• Sort shipments, organize stock room, and help with packing/unpacking.

Skills

Retail experience

Flexibility

Customer service

Open availability

Team leadership

Job description

Tory Burch is seeking a Support Supervisor in Thornton, CO to lead a fast-paced retail team and ensure outstanding customer service. You will supervise daily operations, greet customers, handle shipments, and motivate staff in a dynamic environment.

This role requires 2–4 years of retail experience, flexibility for shifts, and physical stamina to lift up to 40 lbs and stand for long periods. Join a brand that values empowerment and offers employee discounts.