Retail Support & Customer Experience Specialist

Chico's FAS, Inc.; Baton Rouge (LA); On-site; USD 16,531 - 20,664; Part time

Job summary

Chico's FAS, Inc. in Baton Rouge, LA, is hiring a Support Associate to help maintain a customer-focused sales culture through merchandise handling, stock processing, and stockroom organization.

You will support a MAPS-driven environment and assist with pricing, merchandising, and basic POS tasks. The role requires a high school diploma or equivalent, 18+ years, strong communication and customer service skills, and the ability to multitask in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• 18+ years of age.
• Previous stock or cashier experience preferred.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential; flexible schedule including nights, weekends, and holidays.

Responsibilities

• Processes merchandise, ensures items are properly stored and located for replenishment.
• Ensures new products are properly merchandised and represented.
• Enter receiving documents and reconcile invoices; complete store‑to‑store transfers.
• Support with visual directives, signage placement, and stockroom organization.
• Assist with pricing changes and markdowns; alert management to cash needs.
• Maintain clean, organized sales floor and stockroom; assist with updates as directed.
• Provide MAPS customer service and cohesive omni‑channel experience.

Skills

Customer service

Communication

Organizational skills

Teamwork

Visual merchandising

Technology literacy

Multitasking

Flexible schedule

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. in Baton Rouge, LA, is hiring a Support Associate to help maintain a customer-focused sales culture through merchandise handling, stock processing, and stockroom organization.

You will support a MAPS-driven environment and assist with pricing, merchandising, and basic POS tasks. The role requires a high school diploma or equivalent, 18+ years, strong communication and customer service skills, and the ability to multitask in a fast-paced setting.