Retail Support Associate - Waikiki

Brobston Group LLC; Honolulu (HI); On-site; USD 31,000 - 40,000; Full time

Job summary

Brobston Group LLC is seeking a Retail Support Associate to assist store operations and logistics, including receiving, inventory control, and basic luggage repairs. You will help stock organization and occasionally support the sales floor and clients under the Store Manager’s supervision.

The role emphasizes detail orientation, strong communication, problem-solving, and flexibility to work varied hours, including nights, weekends, and holidays. Lift capability up to 25 lbs is required.

Qualifications

• High school diploma or equivalent.
• Detail oriented with strong verbal and written communication.
• Excellent problem-solving skills and a team player mindset.
• Ability to work varied hours including nights, weekends, and holidays.
• Must be able to lift boxes up to 25 lbs repeatedly.

Responsibilities

• Monitor shipments, perform box counts, and validate against bills of lading; report discrepancies, shortages, or damages.
• Receive merchandise, complete transfer forms, and place product onto the selling floor.
• Assist with year-end inventory counts and general stock recovery and product placement.
• Prepare shipping paperwork and determine appropriate shipping methods as needed.
• Maintain neat, clean, and orderly stock areas and ensure cash wraps are stocked with operational supplies.
• Perform basic luggage repairs using small hand tools and complete deliveries as requested.
• Utilize client tools to communicate with clients regarding repairs or product proposals and support client advisors on the sales floor.

Skills

Detail oriented

Strong communication

Problem solving

Team player

Flexible schedule

Lifting 25 lbs

Education

High school diploma

Job description

Summary

The Retail Support Associate supports store operations and logistics to help increase productivity and performance. This role assists the store team with receiving, inventory management, basic luggage repairs, and stock organization while providing occasional support to the sales floor and clients. The position reports to the Store Manager and handles operational tasks to ensure store readiness.

Responsibilities

• Monitor shipments, perform box counts, and validate against bills of lading; report discrepancies, shortages, or damages
• Receive merchandise, complete transfer forms, and place product onto the selling floor
• Assist with year-end inventory counts and general stock recovery and product placement
• Prepare shipping paperwork and determine appropriate shipping methods as needed
• Maintain neat, clean, and orderly stock areas and ensure cash wraps are stocked with operational supplies
• Perform basic luggage repairs using small hand tools and complete deliveries as requested
• Utilize client tools to communicate with clients regarding repairs or product proposals and support client advisors on the sales floor

Requirements

• High school diploma or equivalent
• Detail oriented and task focused with strong verbal and written communication skills
• Excellent problem-solving skills, positive attitude, and team player mindset
• Ability to work varied hours including nights, weekends, and holidays
• Must be able to lift boxes up to 25 lbs repeatedly