Retail Supervisor - Sneaker10 Ermou

Cosmos Sport S.A.; Ohio; On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation package

Performance bonus

Health & well-being support

Parental day off

Employee discount across brands

100+ extras and perks

Job summary

Cosmos Sport SA seeks a Talented Supervisor for Sneaker10 Ermu, joining the Junior Management team to uphold service standards and drive store performance. You will supervise staff, maintain shop floor standards, and manage daily processes as directed by Store Management.

You will help with training, customer service initiatives, and KPI monitoring while ensuring a high level of customer satisfaction and team development in a fast-paced retail environment.

Qualifications

• Experience in Retail, ideally in fashion; Retail Supervisor experience advantageous.
• Excellent time management and interpersonal skills.
• Strong verbal and written communication in English; proficient with computers.

Responsibilities

• Provide exceptional customer service and resolve complaints to achieve outcomes.
• Support store staff, monitor service levels, and help drive sales targets.
• Lead visual merchandising and maintain store standards on the shop floor.
• Assist with induction, training of new staff, and development of existing team.

Skills

Time management

Communication

Numerical & KPI analysis

Willingness to learn

Passion for sports & fashion

English language & computer skills

Job description

Cosmos Sport SA seeks a Talented Supervisor for Sneaker10 Ermu, joining the Junior Management team to uphold service standards and drive store performance. You will supervise staff, maintain shop floor standards, and manage daily processes as directed by Store Management.

You will help with training, customer service initiatives, and KPI monitoring while ensuring a high level of customer satisfaction and team development in a fast-paced retail environment.