Retail Supervisor: Lead Sales & Customer Experience

Aeropostale; Beaumont (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Colonial Group in Beaumont, TX is seeking a motivated Supervisor to support the store leadership team, drive sales, and maintain an engaging environment for customers and associates. You will oversee daily operations, model excellent service, and ensure merchandising standards are met.

You will lead by example, perform POS duties, and step in for the Store Manager when needed, while promoting respect, integrity, teamwork, and inclusivity.

Qualifications

• Competitive spirit and desire to win.
• Entrepreneurial team player.
• Urgency and ability to complete responsibilities.
• Adaptable to change and able to take on more responsibilities.
• Self-motivated with a focus on personal growth.

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Competitive spirit

Team player

Sense of urgency

Adaptability

Self-motivation

Job description

Supervisor

Overview

As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.

The Supervisor reports to the Store Manager.

Who You Are:

• Demonstrates a competitive spirit and desire to win.
• Team player with an entrepreneurial spirit.
• Operates with a sense of urgency and effectively completes assigned responsibilities.
• Able to adapt to change and takes on more responsibilities.
• Self-motivated; seeks personal growth and development.

Responsibilities

As the Supervisor you will:

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Qualifications

You will also have:

• Prior supervisory experience in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).