Assistant Store Manager — Lead a Dynamic Retail Team at Ermou

Cosmos Sport S.A.; Ohio; On-site; USD 31,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation & bonus

Private health & medical insurance

Career development & education

Health & wellness programs

Parents’ day off

Diagnostic tests at partner centres

Employee discount across brands

Education discounts at partner schools

Extras and perks for Cosmos Sport team

Job summary

Cosmos Sport SA in Ermou Street, Athens, is seeking an Assistant Store Manager to lead retail operations and deliver a world-class guest experience. You will recruit and develop the team, manage day-to-day store activities, and collaborate with Marketing and VM to drive customer retention and sales.

Your role requires a university degree, 2+ years in retail management, strong English and computer skills, and a proactive, energetic, team-focused leadership style.

Qualifications

• University Degree or equivalent qualification.
• A minimum of 2 years’ experience of managing a standalone retail store (or Department Store floor).
• Excellent use of English language and computer skills.
• Excellent verbal, written and interpersonal skills.
• Numerical and analytical knowledge to monitor KPIs.
• Sound working knowledge of Microsoft Office.
• Leadership skills and business orientation.
• Excellent communicator, with a positive, open and progressive, energetic, motivating, personal style.
• Customer service orientation with in-depth knowledge of basic business management processes.
• Passion for sports and fashion.
• Willingness to learn and tackle new challenges.

Responsibilities

• Maintain an exceptional service experience in store and high level customers’ satisfaction.
• Develop and maintain solid Client relationships.
• Implement, with other company functions, clienteling initiatives and events and secure Client loyalty.
• Train, mentor, motivate and offer constructive feedback to the team.
• Lead by example to ensure a great guest experience.
• Promote entrepreneurial and team spirit with effective communication.
• Ensure a hazard-free, safe and healthy working environment in compliance with regulations.
• Keep the team informed about product, policies and procedures.
• Attract and recruit top talents through networking and scouting.
• Lead day-to-day store operations and ensure policy compliance.
• Monitor and drive KPI targets and store productivity.
• Plan staffing and resource scheduling.
• Collaborate with Marketing, VM, Commercial to build customer retention.

Skills

Leadership

Communication

Customer service

English fluency

MS Office

Team training

KPIs monitoring

Education

University degree

Tools

Microsoft Office

Job description

Cosmos Sport SA in Ermou Street, Athens, is seeking an Assistant Store Manager to lead retail operations and deliver a world-class guest experience. You will recruit and develop the team, manage day-to-day store activities, and collaborate with Marketing and VM to drive customer retention and sales.

Your role requires a university degree, 2+ years in retail management, strong English and computer skills, and a proactive, energetic, team-focused leadership style.