Retail Supervisor- Part Time

ASM Global; Columbus (OH); On-site; USD 18,000 - 25,000; Part time

Job summary

Legends Global is seeking a retail supervisor for the 1922 Club at Ohio State University. You will greet guests, drive sales, and ensure merchandise is displayed and stocked with accuracy. The role requires handling POS systems, opening/closing duties, and maintaining a high standard of customer service.

The position is on-site at OSU, with extended event hours including football games. A strong team player attitude and flexibility are essential to thrive in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• Excellent customer service and selling skills.
• Be willing to work extended hours on event days.
• Able to lift 50 lbs and stand long periods.
• Open/close procedures must be accurate.

Responsibilities

• Greet guests and ascertain their interest to make sales recommendations.
• Demonstrate ownership in cleaning, restocking, and other tasks as assigned by management.
• Present merchandise to increase sales with add-ons; describe features and benefits.
• Maintain inventory and merchandise placement; assist in stock checks.

Skills

Customer service

Sales skills

Attention to detail

Team player

Flexibility

Education

High school diploma or GED

Tools

POS systems

Job description

LEGENDS GLOBALLegends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!THE ROLEOur retail supervisors are responsible for creating the ultimate experience. Our number one priority is to provide guests with a legendary experience each time they enter the 1922 Club. We strive to create an environment unlike any other. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for customer service, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the guests this is the place for you.ESSENTIAL FUNCTIONSGreet guests & ascertain their interest, so you may make sales recommendationsExcellent accuracy when using POS systemsDemonstrate ownership in cleaning, re-stocking, & any other tasks assigned by ManagementPresent merchandise to increase sale with add on itemsMust be able to describe merchandise features, benefits, and explain useMaintain inventory, merchandise placement, and accurate counts. Assist in inventoryContinually increase knowledge of product, facility, and all events held on campusOther duties as assigned by supervisorAssist the store set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixturesServe as the first and final point of contact for members and guests, providing a warm, polished welcome and farewell.Verify membership upon arrival and ensure guests are accompanied by a sponsoring member before entering the main Club level.Check in members and guests for dining reservations and promptly communicate arrivals to the host team on the main floor.Provide clear directions and assist with questions regarding Club access, parking, valet service, and other arrival needs.Maintain awareness of the entrance and guest flow, keeping the arrival area organized and escalating access or reservation issues to Club management as needed.Offer assistance or an escort into the Club when appropriate, helping create a seamless transition from arrival to the dining experience.Maintain a professional presence at the entrance and protect member privacy and confidentiality at all times.Thank members and guests as they depart and provide a warm, genuine farewell.QUALIFICATIONSTo perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.High school graduate, GED, or equivalent experience in comparable companyAccuracy in open & close proceduresMust be able to take constructive feedback & make necessary changesExcellent customer service and selling skillsBe willing to work extended hours on event days including OSU home football gamesA key function will be opening or closing a retail storeAble to lift 50lbs and stand for long periods of timeInnovative & self- starter, who can work independently and as part of a teamAbility to work nontraditional hours, included nights, holidays and weekends and overtime as requiredFlexibility in Duties & responsibilities as needed in other areasCompensationCompetitive hourly rate.Working ConditionsLocation: On Site Ohio State University.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.NOTE:The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.