Guest Experience Supervisor — Premium Club Retail

ASM Global; Ohio; On-site; USD 19,000 - 30,000; Full time

Job summary

Legends Global at Ohio State University’s campus – 1922 Club – seeks a retail supervisor to deliver a legendary guest experience. You will greet guests, assist with merchandise display and sales, and maintain store standards throughout busy event days.

Requirements include a high school diploma or GED, ability to lift 50 lbs, and willingness to work evenings, weekends, and OSU home football games. Join a collaborative team focused on hospitality and excellence.

Qualifications

• High school graduate, GED, or equivalent experience in comparable company.
• Excellent customer service and selling skills.
• Be willing to work extended hours on event days including OSU home football games.
• A key function will be opening or closing a retail store.
• Able to lift 50lbs and stand for long periods of time.
• Innovative & self-starter, who can work independently and as part of a team.
• Ability to work nontraditional hours, including nights, holidays and weekends and overtime as required.

Responsibilities

• Greet guests and ascertain their interest to make sales recommendations.
• Accurate handling of POS systems.
• Maintain cleanliness, restocking, and other tasks assigned by management.
• Present merchandise to increase sales with add-on items.
• Describe merchandise features and benefits to guests.
• Maintain inventory, merchandise placement, and accurate counts.
• Assist in inventory and knowledge of products and events.

Skills

Customer service

Selling skills

Attention to detail

Team player

Open/close procedures

Education

High school diploma or GED

Job description

Legends Global at Ohio State University’s campus – 1922 Club – seeks a retail supervisor to deliver a legendary guest experience. You will greet guests, assist with merchandise display and sales, and maintain store standards throughout busy event days.

Requirements include a high school diploma or GED, ability to lift 50 lbs, and willingness to work evenings, weekends, and OSU home football games. Join a collaborative team focused on hospitality and excellence.