Retail Supervisor — Live-Event Team Store Lead

Compass Group USA; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA's Levy division seeks a Retail Supervisor to support Team Store operations for Lakers and Kings events, Team LA Store, and other venue retail needs. You will help lead daily retail operations, merchandising, inventory flow, and guest service standards in a fast-paced environment.

Ideal candidates are organized, guest-focused, hands-on, with some leadership experience, and able to balance evenings, weekends, and holidays.

Qualifications

• Experience in retail store operations, sports retail, or event retail is a plus.
• Comfortable with inventory counts and basic retail math.
• A team-oriented mindset with some leadership or supervisory experience.
• Strong communication and organizational skills.
• A guest-first approach to service.
• Comfortable working in a lively, fast-moving environment.
• Availability for evenings, weekends, and holidays and long hours.
• Exciting work environment supporting Lakers, Kings, and live event retail.
• Opportunity to grow Team Store leadership and operational experience.
• Develop valuable customer service and sales experience.
• Be part of a fun and dynamic team.
• Opportunity for consistent hours based on results.

Responsibilities

• Support Team Store operations during Lakers, Kings, concerts, and special events, with a primary focus on Team LA Store execution.
• Ensure the Team Store, registers, sales floor, stock areas, and selling locations are clean, organized, fully stocked, and event ready.
• Assist with opening and closing procedures, including cash-handling expectations, register readiness, merchandise recovery, and end-of-shift standards.
• Provide warm, friendly service to every guest and coach team member to deliver the same high standard.
• Support team members during shifts by assigning tasks, checking in on progress, offering coaching, and helping with onboarding when needed.
• Assist with inventory tracking, restocking, replenishment, product placement, sizing standards, and merchandise organization.
• Communicate with Team Store leadership on event needs, staffing support, operational priorities, and follow-up items.
• Serve as a point of contact for questions, guest concerns, and team support during events.
• Ensure company policies, uniform standards, service expectations, and operational procedures are being followed.
• Share feedback with leadership on team performance, store needs, inventory challenges, and areas where additional support is needed.
• Assist with consignment merchandise or special event retail needs when assigned.

Skills

Retail operations

Team leadership

Inventory counts

Communication skills

Organizational skills

Guest-first service

Evenings/weekends/holidays

Fast-paced environment

Customer service

Sales experience

Team store leadership

Job description

Compass Group USA's Levy division seeks a Retail Supervisor to support Team Store operations for Lakers and Kings events, Team LA Store, and other venue retail needs. You will help lead daily retail operations, merchandising, inventory flow, and guest service standards in a fast-paced environment.

Ideal candidates are organized, guest-focused, hands-on, with some leadership experience, and able to balance evenings, weekends, and holidays.